We have been in business for over 30 years and always love to receive so much positive feedback from our many customers! Feel free to send us your experience by contacting us HERE


"Thank you or your honest and helpful customer service. I have done a bit of reasearch on the products available and knew Durand was a quality business, both through intuition & discernment. It is wonderful to experience quality customer service with staff that care and make the effort to really service your needs.  Thank you for caring and then sharing : ) " - Natalie, WA


"Just a quick line to let you know that our new water filter has arrived safe and sound - very well packed.  It is beautiful and looks very nice set up on our bench. Thank you for your patience in helping me decide which one would be best for us.  Thank you also for your willing and helpful attitude to customer service - a rare find these days." - Jennifer, NT


"Our water tastes so much better with the Durand filter and we drink a lot more, we love it :)" - Alisha, QLD


"Thanks so much for your friendly help with my purchase - I love the Blue Lagoon water filter - it's beautiful and works perfectly for our household." - Kristen, ACT


"Thank you very much for your prompt service & awesome team work. I have had the Durand double filter system for over 5yrs now & recommend it to any and all who are interested in having a water filter system in their home or office." - Jamie, QLD